At [Your Store Name], we care about your satisfaction. If something’s not right, we’re here to make it right.
You have 30 days from the delivery date to request a return.
To qualify for a return:
The item must be unused, in original condition, and in the original packaging.
You’ll need the receipt or proof of purchase.
Returns are not accepted for:
Final sale items
Gift cards
Personalized or custom products
Perishable goods (if applicable)
To start a return, contact us at [support@yourstore.com] with your order number and the reason for the return.
If approved, we’ll send return instructions and shipping details.
⚠️ Returns sent back without prior authorization will not be accepted.
Need a different size or color? Let us know — we’ll exchange eligible items based on stock availability.
Once we receive and inspect your return, we’ll notify you of the status.
Approved refunds are processed back to your original payment method within 5–10 business days.
Shipping costs are non-refundable, unless due to an error on our part (e.g. wrong or defective item).
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend a trackable shipping service to ensure your item reaches us safely.